Nahid
Role: Live Support
Languages: Bengali, English
Time zone: GMT+6
Talk with the F111 Support Team
Dhaka and Bangladesh, fast help is available with F111 Support, F111 Contact, and F111 Help together.
Download the app
Who is at F111 Support?
No need to bother with a question; four agents are available.
Take care of daily tasks; four representatives talk about login, app, and account problems.
Riya
Role: Account Support
Language: Bengali
Time zone: GMT+6
Tanvir
Role: Technical Support
Language: Bengali, Hindi
Time zone: GMT+6
Saba
Role: Help Center
Language: Bengali
Time zone: GMT+6
Why F111 Contact is so easy
Write and send the issue; three steps ensure correct, proper information.
First select the subject, then name, phone, and short message; final step forwards to the proper assigned agent.
Start in 1 minute
No extra hassle to start
2 languages
Both Bengali and English are supported
Three correct paths
Chat, Email, and Support Ticket
24-hour speed
Messages never stop at night
Which F111 Help do you need for which issue?
If login stalls, switch to a separate team; if opening the app is slow, use the tech team.
Many Dhaka users ask about bKash or Nagad; similarly quick answers are found about Rocket.
Login problems
Help with password, OTP, and new devices
App issues
APK install, update, and permission steps
Account information
Name, phone, and security verification
Payment questions
Clear answers about bKash, Nagad, and Rocket
General help
If you are a new user, start here
In a hurry about F111 Login?
Many users pause on first login; the F111 Login team shows the way in 3 minutes.
First fix the account, then open the app and send a message; small screens are easier to use since the form isn't large.
Which help channel should you use?
Live chat
For quick answers, use this.
For common questions, progress in 5 minutes.
Screenshots are convenient to send
This works well for detailed issues
Help Center
Step-by-step written answers are available now
New users tend to stay here
Need anything else?
App Link
On the F111 App download page Go back
Login path
F111 Login Guide See
Info page
About F111 Learn more
FAQ
Where can I find F111 contact?
The contact path is on this page; choose the easiest from the top channel.
Can I get help with bKash?
Yes, the team provides separate answers about bKash, Nagad, and Rocket.
Can messages be sent at night?
Support messages are collected all day and later the agent reviews them.